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Bramble for Commercial Insurance Brokerages

Bramble·June 10, 2026·3 min read

Bramble is the workspace where a brokerage's document work gets done. Account managers drop in policies, contracts, certificates and loss runs, ask for what they need in plain English, and get the finished artifact back with every value quoting the page it came from. Licensed staff review and issue. Bramble drafts, it does not issue.

Updated September 2026.

The work it takes on

Policy checking. Compare binder, quote and issued policy before delivery, flagging mismatched limits, endorsements, exclusions and classifications with cited evidence.

Renewals and remarketing. Identify the line and effective date, pull limits and endorsements, compare against expiring terms, flag material differences, route exceptions to review. The same runbook every time.

Certificates. Excel and template in, individually named certificates out, on ACORD, CSIO or the brokerage's own form. Issued batches convert back to editable tables for corrections.

Submissions. Structured data out of emails, ACORD forms, statements of values and loss runs, prepared for carrier portals with quote options compared on return.

Requirements extraction. A long lease, master service agreement or tender turned into a checklist of what insurance is actually required, each item with its page reference.

What the numbers looked like

Across a nine week pilot at Westland Insurance, fourteen users processed roughly eight hundred and forty documents and produced three hundred and ninety-two certificates, with zero incidents recorded on issued certificates.

A ninety-five certificate batch was produced in three minutes and fifty-four seconds, timed, against the team's own three hour manual benchmark for ninety. A hundred and fifty-two certificate client book came out of a hundred and eighty page unstructured source document in under fourteen minutes end to end. The median time to read a full document was one minute twenty-three seconds.

Oversight and control

  • Bramble drafts, it does not issue. Licensed staff review and issue every document that reaches a client. In Canada that gate is enforced and cannot be switched off. In the United States the threshold is set per team and ships defaulted on.
  • An auditable trace per document. Every extraction, comparison and edit is timestamped and attributed, with the source quote attached.
  • Standalone by design. Bramble sits alongside the BMS and does not write to it.
  • North American data residency. US or Canadian region chosen at onboarding, documents processed in the region they were uploaded to, no model training on customer data.
  • One approved template library applied across every office and every acquired book.

Getting started

Five free chats with your own documents, no credit card and no sales call. Bring a certificate and the contract behind it, or last year's wording and this year's, and see what comes back.

Keep reading
Guide

Certificate of Insurance Software: What to Look for at Batch Scale

How to evaluate certificate of insurance software: batch size, ACORD and CSIO forms, contract-level checking, and who approves issuance. 95 certificates in under 4 minutes.

Guide

Managing Certificates Across a Commercial Book

How brokerages run certificate work across a whole book: where volume concentrates, what to standardise, and what to measure. 392 certificates, zero incidents.

Guide

Certificate Mistakes That Create E&O Exposure at a Brokerage

The certificate errors behind most brokerage E&O claims, why they concentrate in 5% of accounts, and the three controls that reduce the exposure.

Glossary

Loss Payee

A loss payee receives payment for damage to property it has a financial interest in. It is a property concept, not a liability one.

Glossary

Loss Run

A loss run is the carrier's claims history for an account. Underwriters read it before anything else in a submission.

Glossary

Commercial General Liability

CGL covers third party bodily injury, property damage and personal and advertising injury. It is the policy most contracts name first.

Glossary

Umbrella vs Excess Liability

Excess liability follows the underlying policy's terms. An umbrella can be broader. Contracts asking for total limits often accept either, but the wording differs.

Glossary

First Notice of Loss (FNOL)

FNOL is the first report of a claim to the insurer. What gets captured at that moment shapes the entire claim.

Try it on one of your own documents.

Five free chats, no credit card and no sales call. Bring a certificate and the contract behind it, or last year's wording and this year's.

Get started

Drop in a document. See what comes back.

Five free chats with your own documents. No credit card, no sales call.