Privacy Policy
Last updated: March 18, 2026
1. Introduction
Bramble Technologies Inc. (“Bramble,” “we,” “us,” or “our”) operates a compliance intelligence platform for commercial property management. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.
2. Information We Collect
We may collect the following categories of information:
- Account Information: Name, email address, company name, job title, and phone number provided during registration.
- Property & Lease Documents: Lease agreements, amendments, and related documents uploaded for compliance analysis.
- Certificate of Insurance (COI) Data: Insurance certificates and policy details submitted for audit purposes.
- Usage Data: Log data, device information, browser type, IP address, pages visited, and interaction patterns.
- Cookies & Similar Technologies: Information collected through cookies, pixels, and analytics tools (see Section 9).
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our compliance intelligence services, including lease verification, COI audits, CAM reconciliation, and revenue leakage detection.
- Perform automated compliance analysis and generate reports for your organization.
- Communicate with you about your account, updates, and support requests.
- Analyze usage patterns to improve platform performance and user experience.
- Comply with legal obligations and enforce our terms of service.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our obligations under our service agreement with you or your organization.
- Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring platform security.
- Consent: Where required by applicable law, we obtain your consent for specific processing activities such as marketing communications.
- Legal Obligation: Processing necessary to comply with applicable laws and regulations.
5. Data Sharing & Third Parties
We do not sell your personal information. We may share data with:
- Service Providers: Trusted subprocessors who assist in operating our platform (e.g., cloud infrastructure providers, analytics services).
- Cloud Infrastructure: Our platform is hosted on Amazon Web Services, which maintains industry-leading security certifications.
- AI Processing Services: Certain platform features utilize artificial intelligence services provided by third-party processors, including Anthropic and OpenAI. These providers may process limited portions of data submitted to the platform as necessary to deliver our compliance analysis capabilities. All AI subprocessors are bound by data processing agreements and are prohibited from using your data for their own purposes.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. Upon termination of your account, we will delete or anonymize your data within 90 days, unless retention is required by law or for legitimate business purposes such as resolving disputes.
7. Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, regular security assessments, and incident response procedures. While no method of transmission or storage is completely secure, we strive to protect your information using commercially reasonable safeguards.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request a machine-readable copy of your data.
- Objection: Object to processing based on legitimate interests.
- Restriction: Request restriction of processing in certain circumstances.
To exercise any of these rights, contact us at info@bramble.solutions.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and understand usage patterns. These include:
- Essential Cookies: Required for the platform to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses or other mechanisms approved by relevant data protection authorities.
11. Children’s Privacy
Our platform is designed for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bramble Technologies Inc.
Email: info@bramble.solutions
Website: bramble.solutions